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The Customer Experience Today – Better Think Mobile!

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The Customer Experience Today – Better Think Mobile!

 

 

With so many options available to consumers, it is absolutely essential to make it easy for them to connect with you. Having a mobile-friendly site used to be optional, but now it’s a requirement. The easier you make it for your customers to interact with your business, the more likely they are to buy your product. This type of outreach is especially vital for local businesses. Google’s recent “Mobile Path to Purchase” study showed that approximately 93% of mobile customers who researched a company using their mobile devices went on to make a purchase.

Keeping that in mind, here are the top four ways you can target mobile customers in 2022.

 

#1: Use text messaging to reach customers on the go

Text messages, or SMS messages, are a surprisingly underutilized form of marketing. They’re inexpensive to send, and text messages are more likely to be opened than traditional marketing emails. In fact, the open rate for text messages is about 99% — not a statistic you can afford to ignore.

Text messages can be used to send out information about sales and promotions. Mobile users love to feel that they’re getting something exclusive, so mobile-only coupons can be an effective way to get people into your store. You can even time their release so that they reach customers right before they leave work – a great option for restaurants offering happy hour promotions. You can also use text messages to remind customers of upcoming appointments.

It’s important to remember that customers must opt-in to receive SMS messages. However, many people prefer to receive text messages rather than emails, so it’s a good idea to consider collecting mobile numbers.

One service that offers affordable text messaging services is SumoText.

The Customer Experience Today – Better Think Mobile!

#2: Optimize marketing emails for mobile inboxes

As a rule, people spend more time accessing the internet on mobile devices than they do on desktop computers. Your marketing emails need to embrace that trend and make it easy for customers to read them on any device. For example, you should:

  1. Limit subject lines to 35 characters or less
  2. Use a responsive design
  3. Implement a single-column layout for easy reading
  4. Use alt attributes for images
  5. Make your call to action button large and easy to access on mobile devices

It may also help to keep your emails relatively short and as uncluttered as possible. An email built around a single column of text, a strong image, and a clear call to action will be friendly for both mobile users and computer users.

 

#3: Ramp up your local SEO

There’s no point in being mobile-friendly if you’re not going to do everything you can to make it simple for your customers to find you. That means you need to optimize your mobile site for local search so when customers seek you out using a mobile device, they can find you. Google laid out its guidelines for mobile-friendly sites in 2015. Here are some things you can do to make sure your customers can locate you:

  1. Standardize your business listings on social media pages, online reviews, and directories. Your NAP (name, address, and phone) listings must be identical on every site if you want your search ranking to be high. Using “Avenue” on one site and “Ave” on another will dilute your listings’ power.
  2. Make sure to use local keywords on your website. For example, a long-tail keyword like “Suburban Chicago plumbing service” is going to help your local ranking while “plumbing service” will not.
  3. Optimize your listing on Google Maps so that smartphones can calculate where you are in relation to a mobile user’s location.

You want your mobile users to be able to find you when they are out and about – and that means doing everything you can to make your business visible and accessible.

 

#4: Use Local Awareness Facebook Ads

One of the great things about social media advertising is that it lets you target customers based on detailed demographic information, including their geographical location. One thing to consider when it comes to mobile marketing is using Facebook to target ads to nearby mobile users in your area.

A targeted Local Awareness Facebook ad will reach customers when they access Facebook on their mobile devices. For example, someone out running errands on a Saturday might see an ad for your store and decide to stop in while they’re in the area. The benefit of this type of advertising is that it is inexpensive – Facebook lets you set a daily budget as low as one dollar – and highly targeted. You only get charged for people who engage with your ad, and you can be sure that the customers only see the ad you decide to target.

The Customer Experience Today – Better Think Mobile!

If you are not already collecting mobile numbers from the people on your list, now is the perfect time to start. You might consider sending out an email (in a mobile-friendly format, of course) that gives customers a chance to opt-in for text messages. It’s a good idea to start with a coupon or special offer – think of it as a mobile lead magnet. Once people have opted in, you can use the information you collect to send out information about new products, sales, in-store promotions, and more.

Mobile marketing used to be the wave of the future, but the future is here right now. Every local business should be targeting mobile customers, and the four simple techniques outlined in this article will help you start doing that right away. 2016 will be the year of mobile marketing, and you don’t want to be left behind.

Don’t Know How To Approach Internet Marketing Try These Ideas

Don’t Know How To Approach Internet Marketing Try These Ideas

While some business owners prefer to keep to traditional forms of advertisement like television or billboards, this is a dire mistake. Marketing on the internet, while intimidating at first, can have fantastic results, giving a much better return on initial investment than traditional advertising. Read on to find out how you too can harness the power of internet marketing.
Be sure to be involved in online forums as a form of internet marketing. Social networking is a great way to make connections, share ideas, and get good backlinks to your website. You build trust with potential customers by getting to know them in a social setting when you participate positively in online forums.
When developing your online marketing materials, take advantage of the headline format. Headlines indicate key facts, important proclamations, and enticing prospects that can grab the attention and draw the reader in to explore your offerings. Your headline can include factual information like statistics or dollar amounts, or you can pose questions, special offers, or promotions.
An easy way to remind your current customers about your store and also, to tell potential customers about your store, is to send a press release. You can announce sales, new products or just remind your customers to come back and shop. Anything that brings your company to the front of your customer’s mind, can really help your profits.
To become more efficient, you should set goals for yourself. Use a program to keep track of how many clicks each ad gets. If an ad does not meet the quotas you have set, you need to try something different. Be exigent with yourself, and if you see that your methods are not working you should always be ready to try something new.
An online magazine format is a versatile and effective communication device for a business that markets lifestyle products or goods that people strongly identify with as part of a larger interest. If your product is computer software, for example, include articles about the industry and recent developments in technology. This allows your prospective customers to view your product in the general context of the market.
If you sell product on your website, make sure you accept multiple forms of payment, like all credit cards, Paypal and even checks. Displaying the credit card and Paypal logos on your website has been shown to increase revenue, because a customer knows that the check out process is reliable and simple.
Learn and utilize successful strategies to engage consumers outside of your target audience. Sure, a great deal of your attention should be towards your target audience, but the real challenge is getting those prospects that aren’t in your target group. If you learn and use effective strategies in capturing these consumers, you could really reach great heights.
If you want to be successful in internet marketing, find examples of innovative internet marketing campaigns and apply their ideas to your own internet marketing campaign. Sometimes, it is easier to leverage someone’s knowledge and insight, instead of trying to reinvent the wheel. Using a tried and tested technique, will help you generate better internet marketing results.
Make sure to utilize videos for a product or service demonstration. These days, there is an expectation from consumers that they will be able to see the product in action. Making ‘how it works’ videos contributes to building trust with potential buyers, helping them move one step closer to buying your product.
To get more results for every internet marketing method you use, build your authority. Work on getting well-known in your particular niche to rank higher in the search engine as well as get more traffic to your web pages. People will also naturally turn to you for information and products, because they’ll trust you more than other people or businesses with less authority.
While there are a number of strategies one can undertake for Internet marketing, a consistently proven successful strategy is simplicity. Do not include large amounts of text, flashing pictures or lots of exclamation points or question marks in your online advertisements. These will prompt most people to think of your brand as unprofessional, ignore the advertisements and skip over your services.
With these tips at your disposal, you are now ready to leap into the exciting world of marketing your products on the internet, reaching a whole new demographic of potential customers at an incredibly low cost. Apply these tips to your marketing techniques to skyrocket your company to the next level!

Advertising For Free

Advertising For Free

As a small business, there’s nothing better than free online advertising. In the digital age, there are a variety of platforms to help you spread the word about your business, but you have to start by getting yourself online. Search engines are a common starting point for consumers, and as a business owner, being knowledgeable about free ways to help your business appear more often in local searches will bring you more visibility and business.

Advertising for free seems like an impossible thing when heard. But there are several ways by which the cost of advertisement can be conserved, with the help of some imagination and creativity.
A business wanting to advertise, can write articles related to their field of expertise that can be submitted to media and publications having interest in that particular field. The advertising article can have information about the company and dealership opportunity. Due to the rise in Internet users and websites, new websites have sprung up which offer free services. Articles can be written for these websites and they can be broadcasted for free, which will be viewed by hundreds of people everyday.
Once the business has gained some recognition, within no time it will gain popularity also among the crowds. This popularity can lead to them being invited on radio and television talk shows and even to interviews. Such kind of opportunities shouldn’t be missed as they provide a chance for free promotion. If it is taking a long time to get a break, the producer can be addressed with a letter that can be followed up by a telephone call or in-person visit. During the visit, the nature of expertise can be discussed about the business, which will be of interest to the viewers of the particular channel. Once a businessperson gains the status of being public-friendly, more offers start pouring in.

Advertising For Free

Free bulletin board located in the neighborhood, like in grocery stores, libraries, and salons, are another good idea. Advertising circulars can be posted on such boards for free. Circulars for mass distribution can be handed out at the mall, shopping center, bus stops, particularly on weekends when there is a big rush. Students can be hired on part time basis for this purpose.
Promotional advertisement can be printed on the envelopes used by the business firms. Both the sender and the receiver can view this advertisement. Promotional offers can be sent to customers by postcards, which should be utilized to its full, leaving only place left for writing the address.
Some of the new mail order publications offer free first time and seasonal deductions for advertisers. Other publications offer pay per inquiry space. Inquiries can be made about stand-by space, which means that the publication holds the submission of advertisement until the space is not sold and in that case, thirty three percent saving can be achieved. Usually local newspapers provide these kinds of offers.
If the business is involved in ad sheet or catalog publishing, other publishers can be contacted for the purpose of bartering an advertising exchange. They can place advertisement in their publication, in return for placing their advertisement in the business’s publication.

Advertising For Free

Free offers can be provided to the customer. This can be done by emailing or printing newsletter about information regarding the area of interest of the targeted customers and can be made popular by using tag lines. Attach a free coupon with it, which the customers can use it for shopping, if a criterion is met like minimum purchase of $ 50. By this the response will be huge and most of them will purchase something or the other to avail the free offer. The basic ingredient for advertising for free is imagination and research. Opportunities should be searched and a strong working force should be applied to increase the sales.

2 Secrets to Maximize Your Viral Marketing Efforts

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2 Secrets to Maximize Your Viral Marketing Efforts

The goal of viral marketing is to spur activity and communication among prospects and your customer base. Your consumers propagate traffic to your site by the Internet’s version of word of mouth. Let’s not also forget that the traditional “word of mouth” viral marketing works just as well to promote your online business.
Your audience is on social media. According to a recent PEW study, nearly 70 percent of people living in the United States use at least one social media network. Over 2.5 billion people (a number that is growing rapidly) are on social networks worldwide.

2 Secrets to Maximize Your Viral Marketing Efforts

If you’re an entrepreneur in this digital era, you need to be on social media. Creating a viral marketing campaign is a great way to create brand awareness using the power of social media.
Think of virality as an exponential curve. If two people directly related to the brand share a piece of content, and if that number doubles 30 times, it means that over a billion people will have shared the content.
Viral marketing is a powerful tool for businesses. It’s how organizations like Facebook and Lyft (among many others) quickly acquired new customers. You can create a viral social media campaign by following the viral-marketing principles practiced by some of the world’s best brands.

Effective viral marketing involves time-tested marketing that requires your marketing tools have a strong emotional attraction.
This strong emotional attraction is best accomplished by employing two basic methods of sales. The first is providing solution oriented materials to use as your marketing tools. Basically, the potential consumer, no matter what your product or service has the question, “What will it do for me? All viral marketing materials should concentrate on providing positive solutions or answers to this question.
The other sales method that is crucial in any viral marketing campaign is the long-accepted fact that all purchases are made first based on emotions. Next, the consumer rationalizes this purchase with logic. Thus, the best viral marketing tools will first concentrate on the emotional aspect of the sales procedure.
To accomplish this you must paint the picture of the results or solutions your products or services provides. You must be able to have the potential customer engage in actually feeling the benefits. Visualization plays a very important part of the sales process. Even if only words are used, such as a viral marketing e-book, or e-zine, those words must paint the picture of the desired results.
To best accomplish this you must research your target market well. You must be able to identify which emotions are the major parts of closing the sale. Some common emotions that frequently evoke a purchase are: Fear, greed, vanity, lust, pride, envy, and laziness. These are very important feelings and desires often contributing to closing the sale. Your goal with the viral marketing is to create a verbal picture that teases and evokes the desires fueled by these emotions.
It is important to keep these two important aspects of closing a sale spread throughout every piece of your viral marketing materials. Don’t quickly just slap something together and offer it free through search engines, directories, e-mails, newsletters or your site. Evaluate carefully to make sure your material is solution oriented and taps two or more of the most frequent emotions that evoke a sale. Without these two steps at best your viral marketing efforts will get minimal results.

2 Secrets to Maximize Your Viral Marketing Efforts

Creating a viral marketing campaign that is productive can be challenging. First and foremost, it is important to create content that speaks to the target audience in a unique way. Marketers should use a social media analytics platform to measure performance, and should focus on creating content that is timely and that generates engagement.

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